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Requirements Discussion |
Display Order Details
Contact us with your requirements
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Inquiry
You can contact us about your project via phone, Skype, email or using our
order inquiry form »
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Requirements gathering
We’ll discuss your needs, time frame, budget, and other relevant details of your order. Discussions can be via phone, Skype or email which ever you prefer.
One of our multilingual project managers will work closely with you every step of the way so that you are guaranteed the right solutions.
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Customized Proposal |
Display Order Details
Get a free, no obligation quote
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Develop customized proposal
We’ll develop a customized proposal for you based on the Requirements Discussion in step 1 above.
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Client consideration
If any part of the proposal requires clarification, or you require further customization, please get in contact with us, we’ll be happy to help.
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Client acceptance
If you accept the proposal, please use email or fax to place your order. We’ll begin work upon confirmation of your order.
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Project Management |
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We take over from here -- Kick up your feet, relax!
The diverse and complex requirements of most orders mean that it is not possible to use a cookie cutter approach -- Each and every plan is customized.
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Registration
Project details are uploaded and registered in the project management system.
Monitoring in work flow processes from start to finish ensures quality is maintained, and ensures all your questions receive prompt and full answers.
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Plan
A customized project plan specifically for your project will be developed according to the specifications of the Project Management Manual.
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Team
The project manager assigned to your project will carefully assemble a professional team of native translators with the right skill sets unique to the project.
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Resources
Technical, knowledge and other resources required for successful completion of the project are assembled.
At this point, we will need the final version of the contents that you would like to use, if not already provided.
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Execution
Project instructions are provided to team members.
Then:
- Text analysis of the source document
- Glossary of terms developed
- Actual translation work begins
- Proof-checking by different translators
- Professional editing
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Quality control
Each component of the project is reviewed for errors and oversights by the team leader(s) responsibly for that part of the project.
Then, the project manager makes a complete, point-by-point quality assurance check following our documented QA regime. Necessary corrections are made.
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Customization
Additional customization work is done based on the Value Added Solution options you ordered.
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Delivery
The project is delivered via client preferred method.
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Project Close-out |
Display Order Details
You're almost done
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Client approval
You review and sign-off.
Our 30 Day Warranty on all Japanese language orders means we will re-work your project until it meets your complete satisfaction (at no extra cost).
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Documentation
Documentation is generated by the team for future jobs you may order through us.
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Client survey
Your manager may seek feedback on your experience partnering with us. Our clients would love to hear about your experience!
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Invoicing
All invoices are delivered via email, and include a detailed, item-by-item breakdown.
Please discuss any special payment requirements you may have prior to confirming your order.
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